FAQ

My computer won’t turn on—what should I do?

First, check that it’s plugged in and the power outlet works. If it’s a desktop, ensure the power supply switch is on. For laptops, try removing the battery (if possible) and plugging it in directly. If it still doesn’t work, bring it in—we’ll diagnose the hardware.

Why is my computer running so slow?

It could be due to low disk space, too many startup programs, or malware. Try freeing up space, disabling unnecessary startup items, and running an antivirus scan. If that doesn’t help, we can optimize it for you.

Can you recover data from my crashed hard drive?

In most cases, yes, we can attempt recovery unless the drive is physically damaged beyond repair. Bring it in, and we’ll assess the damage and let you know the odds of success.

How do I know if I need more RAM

If your computer lags when multitasking or running heavy programs like video editors, you might need more RAM. We can check your usage and recommend an upgrade if necessary—8GB is fine for basics, but 16GB+ is better for demanding tasks.

My Wi-Fi keeps dropping—what’s wrong?

It could be your router, interference, or a faulty network adapter. Restart your router, move it closer, and update your drivers. If the issue persists, we can test your hardware and settings.

Should I upgrade to Windows 11, or stick with Windows10?

Windows 11 has a modern look and better performance on newer hardware, but Windows 10 is still supported until October 2025 and works fine on older systems. We can check if your PC meets Windows 11 requirements and help with the upgrade if you want.

My printer isn’t working with my computer—can you fix it?

Ensure it’s connected properly and the drivers are installed. Try a different USB port or reinstall the software. If it’s still not working, bring both in—we’ll troubleshoot the connection.

How do I get rid of a virus on my computer?

Run a full scan with a trusted antivirus like Malwarebytes or Windows Defender. Avoid clicking suspicious links. If it’s stubborn, we can do a deep clean and secure your system.

Can you build me a custom gaming PC?

Absolutely! Tell us your budget and gaming needs (e.g., 1080p or 4K), and we’ll source parts like a strong GPU, CPU, and cooling system. We’ll assemble and test it for you.

My laptop screen is cracked—can it be replaced?

Yes, we can replace it. The cost depends on your laptop model and screen size—bring it in for a quote. It usually takes a few days if we need to order the part.

Thank you for choosing us for your computer service needs. We're committed to excellence and look forward to solving your technology challenges. Contact us anytime for support, and let's keep your digital world running smoothly!